Blog & Announcements

What’s new, and what
Facily can do for you.

Product releases, operator playbooks, and a look inside Nova — the copilot you can ask for support, hand tasks to, and pull reports from, all from a single search bar.

Ask from ⌘KSearch that answers back

Inside the product · Meet Nova

Ask for support, hand off tasks, pull reports — just type.

Nova is the copilot built into every Facily module. Open it from the Ask Nova button or hit ⌘K, then talk to it in plain English. It reads your live data, knows the product, and can act on your behalf.

Ask Nova anything — “What needs attention today?”⌘K

Ask for support

Answers, straight from your data

Ask what’s going on and Nova reads live from your portfolio — no dashboards to dig through. It knows the product too, so it can explain a feature and walk you right to it.

  • What needs attention today?
  • How do I add a promotion?
  • Any after-hours access events?

Do tasks

Hand off the busywork

Describe the job and Nova opens it pre-filled — move-ins, promos, and more — or runs quick actions on your behalf. You review, it executes.

  • Start a move-in for Jane Doe
  • Create a 50% off promo called Spring
  • Mark that lead contacted

Reporting

Portfolio numbers on demand

Ask for a metric and Nova returns it as a clean table or a single number — one facility or the whole portfolio — with the one line of context that actually matters.

  • Compare occupancy across facilities
  • Who’s delinquent over 30 days?
  • What payments failed this week?

Search

Find anything with ⌘K

Hit ⌘K and type in plain English. Nova understands what you mean — sizes, dates, balances — and jumps you straight there instead of making you filter.

  • 5×10 units available in Building A
  • Uncontacted leads from last week
  • Tenants with a balance over $500

Announcements

What shipped, and when

2.4May 2026

Per-facility keyword targeting for Reviews

NewImproved
  • Layer custom local search phrases onto each facility’s Google Business Profile, and replies weave them in only when they fit the customer’s actual review.
  • Reply tone profiles now sync across multi-facility portfolios, so a new site inherits your voice on day one.
2.3April 2026

Ask Nova — the in-app copilot goes live

New
  • Ask Nova anything from ⌘K: it answers from live data, opens pre-filled move-ins and promos, and pulls reporting tables on request.
  • Automation modes — Suggest, Shadow, and Live — let you decide exactly how much Nova can do on its own.
2.2March 2026

Abandoned-checkout recovery for Tenant Comms

NewFixed
  • Automatic recovery flows nudge tenants who started a move-in but didn’t finish.
  • Rate-change letters now respect per-state notice windows automatically.
2.1February 2026

StorEDGE sync, now two-way

ImprovedFixed
  • Occupancy and rate changes write back to StorEDGE in real time.
  • OAuth reconnection no longer triggers a full re-import — it picks up where it left off.
2.0January 2026

Revenue management goes live

New
  • AI pricing rules with promo scheduling across the whole portfolio.
  • Investor read-only dashboards for owners and stakeholders.

Roadmap

What we’re building next

Nova writes back

Move quick actions from simulated to real — Nova commits changes for you, with a full audit trail and one-tap undo.

In progress

AI phone agents

Voice agents that answer leads and book move-ins after hours, in your brand voice.

In progress

Delinquency forecasting

Predict which tenants will lapse before they do, with one-tap dunning flows.

Next up

Website A/B testing

Auto-test hero copy and pricing layouts on your SEO sites and keep the winner.

Exploring

Come see Nova
on your own portfolio.

Connect a facility and ask it something. The first useful answer usually lands before the import finishes.

We’ll reply within one business day.