Support
How can
we help?
Three ways to get unstuck — talk to the assistant inside Facily, dive into the API, or sort out anything billing-related.
Pick a lane
Three doors, one team behind them
In-app support
Search anything inside Facily. Our AI assistant pulls answers from your data, policies, and our help center.
Developers
REST endpoints, webhooks, and OAuth — everything you need to integrate Facily with your stack.
Billing
Invoices, plan changes, payment methods, and refunds — all the billing answers in one place.
Still need
a human?
Our team is here Monday through Friday, 8a–8p Central. We usually reply in under an hour.